How we can help

We provide:

Regulatory service assurance and compliance

• Peer review of resourcing capacity, capability and performance

• Support and guidance to implementing good practice levels of ongoing assurance made simple - monthly, quarterly and annually
  
  

Investigative policy and practice

• Policy support to codify and assure investigation policy and standards

• Process support to strengthen quality, rigour and consistency of investigations

• Practical case review support for individual investigations
  

Enforcement streamlining

• Guidance to support expedient decision-making on statutory nuisance cases and enforcement decisions

• Decision-support for quick and easy processing of in-house, informal appeals against statutory notices and fixed penalties

• Streamlined process tool and training for fast-tracking prosecutions avoiding unnecessary effort and delay

• Assistance with best practice development of well-evidenced PSPO controls
  

Policy writing and updating

Assistance with writing and peer review your mandatory and local policies:

• Enforcement - both over-arching and thematic policies

• RIPA

• Anti-social behaviour corporate policy

• Service operational policies and protocols
  

Strategic and tactical planning and coordination

• Assistance with strategic planning

• Guidance and training on where strategies tend to fail

• Support with development of inter-service / inter-agency closer working mechanisms and partnerships for greater impact

Operational planning

• Guidance and support for good practice in operational planning (service plans, work programmes)
  

Peer reviews and investigations

• Bespoke reviews to provide added assurance

• Independent investigations to assist internal review mechanisms into formal complaints about service (etc.)

Mentoring and coaching

• Mentoring for new service managers

• Support for coaching duty-holders to secure improved compliance

Community engagement and co-production

• Guidance on effective methods of community engagement and co-production
  

Support services (ask us for details)

• Direct support in delivering key technical services when your staffing resources are insufficient or under pressure
  

Training

• Disclosure practicalities